Unified Communications

Unified Communications

Revolutionise your communications with our market-leading voice services.

In demanding sectors such as healthcare and professional services, communication is pivotal to delivering exceptional care and client service. TMG Cloudland’s Voice Services offer a cutting-edge, unified communications platform, designed to elevate your organization’s communication capabilities beyond traditional telephony limits.

Why choose our Voice Services?

We provide an integrated solution for all your communication needs, merging voice, video, instant messaging, and more into a single, streamlined platform. This holistic approach not only simplifies your communications infrastructure but also introduces unparalleled flexibility and efficiency into your daily operations.

Key Features

Unified Communications

Centralise your communication tools—voice calls, video conferencing, instant messaging, and fax—under one intuitive system.

Comprehensive Reporting

Access in-depth analytics and reporting to understand call trends, assess team performance, and refine customer interactions.

Flexible Call Flows

Customise call flows to ensure efficient handling and routing, improving response times and customer satisfaction.

Mobility and Flexibility

Support remote and on-the-go team members with robust mobile and desktop applications, ensuring connectivity anywhere, anytime.

CRM Integration

Seamlessly integrate with existing CRM systems, enhancing customer interaction and operational productivity through streamlined workflows.

Enhanced Security

Bolster security through encryption, safeguarding sensitive data across channels from unauthorized access or interception.

Benefits of Choosing TMG Cloudland's Voice Services

Elevated Customer Service

Advanced calling features enable your organisation to handle every call with the utmost professionalism, ensuring superior service delivery.

Boosted Operational Efficiency

Leverage automated call handling to minimise wait times, allowing your staff to focus on high-priority tasks and patient or client care.

Scalable Solutions

Effortlessly scale your communications to meet your business's changing needs without the need for extensive infrastructure overhaul.

Enhanced Team Collaboration

Strengthen internal communication with integrated messaging, video, and conferencing tools, fostering a collaborative workplace environment.

Informed Operational Decisions

Utilise detailed reporting and analytics to make strategic decisions that optimise staffing, training, and service strategies.

IT Support
Cloud technology

Getting Started with TMG Cloudland's Voice Services

Transitioning to our Voice Services is designed to be smooth and straightforward. Our team of experts will assist you every step of the way, from initial setup and customisation to comprehensive training and ongoing support, ensuring your organisation maximises the benefits of our unified communications platform.

Elevate Your Organisational Communication

Transform the way your healthcare or professional services organisation communicates. Get in touch with us today to explore how our voice services can streamline your communications, enhance efficiency and security, and improve service delivery.

Data security
Trusted by Organisations across New Zealand and Australia